How to register customers for the Recapture program
With our Recapture program Coh&Co is offering to buy back any Coh&Co bicycle after it has rounded ten years of service – either to refurbish and resell the bike or to recycle the frame material and repurpose it. Customers can register for Recapture when buying a Coh&Co bicycle and ownership can be passed on, either to us or a new owner together with the buy-back guarantee.
Here's how it works
With each bicycle that is shipped to you, there is an envelope attached. Inside you’ll find a dedicated QR code for the bike, which is what the customer uses to register for the Recapture Program (Lifetime Warranty).
- Retrieve the QR code from the envelope
- Have your customer scan the QR code with his/her phone
- Your customer will now enter a registration page, where he/she is asked to fill in the bike frame number, and the person’s preferred email address.
- Once they have clicked “Register” we will manually approve the registration here at Coh&Co, and within a day or two, your customer will receive a confirmation.